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Data retention lets you control how long Roark keeps your calls and their metrics, and what happens when they expire. It’s configured per project.

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Configure retention

Go to Settings → Project → Data Controls and set two things:
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60 | 90 | 180 | 365 days | Indefinite
How long to keep calls after they’re created. Choose 60, 90, 180, or 365 days, or Indefinite to keep data forever. Defaults to Indefinite.
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Hide | Permanent
What happens to a call once it passes the retention period:
  • Hide from dashboard (recoverable) - the call is soft-deleted: hidden from the dashboard but still stored on the backend, so it can be recovered. This is the default.
  • Permanently delete (irreversible) - the call is physically purged everywhere: recordings, transcripts, metrics, and traces.

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How expiry works

A call “expires” once its age exceeds the retention period. What happens next depends on the mode:
  • Hide - expired calls are soft-deleted (removed from the dashboard but recoverable).
  • Permanent - expired calls are hidden first, then physically purged 30 days later across all systems (Postgres, the metric store, recordings in object storage, analytics, and traces). This grace period gives you a window to catch a misconfiguration before data is gone for good.
Permanent deletion cannot be undone. Once a call is physically purged, its recordings, transcripts, metrics, and traces are gone across every system.
Retention applies going forward from when you set it. Setting a shorter period will begin expiring older calls that already fall outside the new window.