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Live monitoring Voice simulations Chat simulations

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Overview

The Leaping integration syncs your Leaping AI agents and their calls into Roark. Agents, prompts, and tools are imported automatically, and calls are pulled on a recurring schedule so every conversation is analyzed.

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Prerequisites

Before setting up the integration, ensure you have:
  • A Leaping AI account with active agents
  • A Leaping API key (found in your Leaping dashboard)
  • At least one configured agent in Leaping

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Setup Instructions

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Step 1: Create Integration

  1. Navigate to Agents in your Roark dashboard
  2. Click Connect Agent in the top right, choose Existing Platform, and select Leaping
  3. Enter your configuration:
The system will validate your API key and fetch available agents.

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Step 2: Configure Historical Sync

Choose how far back to import existing calls:
  • Default: Last 90 days of call history
  • Custom: Select a specific date range
  • Skip: Only sync new calls going forward
Historical sync runs as a backfill job during initial setup. Ongoing calls are synced automatically on a recurring schedule.

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Step 3: Select Agents

Choose which Leaping agents to monitor:
  • All Agents — Sync calls from every agent in your account
  • Selected Agents — Choose specific agents to monitor
The agent selector shows each agent’s name and ID.

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Step 4: Activate Integration

Review your settings and click Create Integration to begin syncing.

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What Gets Synced

Leaping integrations sync comprehensive data:
  • Calls — Conversation transcripts, metadata, and call events
  • Agents — Agent configurations and endpoints
  • Prompts — System prompts configured for each agent
  • Tools — Tool definitions available to agents
  • Call Metadata — Duration, status, properties, and events

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How Sync Works

Leaping uses pull-based synchronization — Roark periodically fetches new calls from the Leaping API rather than receiving webhooks. Calls with status completed, transferred, or dropped are synced.

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Monitoring Integration Health

Track your integration status in the Roark dashboard:
  • Syncing — Actively importing calls
  • Active — Running on schedule, pulling new calls periodically
  • Paused — Sync temporarily halted
  • Error — Configuration or connection issues
View sync statistics including total calls synced, last sync timestamp, and job history.

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Next Steps

Run Simulations

Test synced agents with simulations

View Call History

Browse and analyze synced calls

Collectors

Automate metric collection on calls

Integration Overview

Explore other integrations