Overview
The Leaping integration syncs your Leaping AI agents and their calls into Roark. Agents, prompts, and tools are imported automatically, and calls are pulled on a recurring schedule so every conversation is analyzed.
Prerequisites
Before setting up the integration, ensure you have:
- A Leaping AI account with active agents
- A Leaping API key (found in your Leaping dashboard)
- At least one configured agent in Leaping
Setup Instructions
Step 1: Create Integration
- Navigate to Settings → Integrations in your Roark dashboard
- Click Add Integration and select Leaping
- Enter your configuration:
| Field | Description |
|---|
| Integration Name | Friendly name for this integration |
| API Key | Your Leaping API key |
- Default: Last 90 days of call history
- Custom: Select a specific date range
- Skip: Only sync new calls going forward
Historical sync runs as a backfill job during initial setup. Ongoing calls are synced automatically on a recurring schedule.
Step 3: Select Agents
Choose which Leaping agents to monitor:
- All Agents — Sync calls from every agent in your account
- Selected Agents — Choose specific agents to monitor
The agent selector shows each agent’s name and ID.
Step 4: Activate Integration
Review your settings and click Create Integration to begin syncing.
What Gets Synced
Leaping integrations sync comprehensive data:
- Calls — Conversation transcripts, metadata, and call events
- Agents — Agent configurations and endpoints
- Prompts — System prompts configured for each agent
- Tools — Tool definitions available to agents
- Call Metadata — Duration, status, properties, and events
How Sync Works
Leaping uses pull-based synchronization — Roark periodically fetches new calls from the Leaping API rather than receiving webhooks.
| Phase | What Happens |
|---|
| Agent Sync | Fetches agents and endpoints, updates configurations, syncs prompts and tools |
| Health Check | Verifies API connectivity and agent availability |
| Call Sync | Fetches calls since last sync for each agent, processes transcripts and metadata |
completed, transferred, or dropped are synced.
Monitoring Integration Health
Track your integration status in the Roark dashboard:
- Syncing — Actively importing calls
- Active — Running on schedule, pulling new calls periodically
- Paused — Sync temporarily halted
- Error — Configuration or connection issues
View sync statistics including total calls synced, last sync timestamp, and job history.
Next Steps
