Skip to main contentSeptember 25, 2025
✨ New: Voicemail Testing
You can now simulate a voicemail scenario directly in Roark.
Head to Simulations → Scenarios → Test voicemail handling to see how your agent responds when a caller leaves a voicemail.
This is an early release, and we’d love your feedback as you try it out!
September 19, 2025
🧩 Personas API & Properties
We’ve released the Personas API and persona Properties.
- Properties: Attach reusable metadata to personas (e.g., address, age) and reuse it across multiple personas.
- Personas API: Create, list, retrieve, and update personas programmatically.
👉 Learn more
September 16, 2025
🆕 Dashboards
You can now create multiple dashboards to keep track of your favorite reports at a glance.
- Add your preferred reports to any dashboard
- Reorder reports within a dashboard
- Manage multiple dashboards for different use cases
We’ve automatically created your first dashboard with all of your existing reports. Available today — let us know your feedback!
September 14, 2025
🛑 Cancel Simulation Runs
Cancel active simulations instantly to end the call and close out any simulations in progress. You can cancel a single call or the entire run plan job.
September 8, 2025
🗣️ Personas: Secondary Languages
We’ve added support for secondary languages to our personas. This lets you run simulations where a Roark agent speaks in a multilingual style — for example, Hindi with hints of English in the same sentence — to better test how your agent handles real-world conversations.
September 5, 2025
🔎 Identify Roark Simulation Calls
Verify whether a call is from a Roark simulation and retrieve test details using our Simulation Job Lookup API.
👉 Learn more
📈 Reports: Compare to Previous Periods by Default
Reports now include previous-period comparisons by default, making it easier to spot trends and understand performance changes at a glance.
September 4, 2025
📊 Simulation Results: Compare Metrics Across Agents
You can now compare key metrics across agents when you run the same simulation against multiple agents. This makes it easy to evaluate performance differences side-by-side in your simulation results.
⏱️ Simulation Max Duration (Timeout Control)
Set a maximum duration for a simulation to automatically end long-running tests and enforce consistent timeouts.
This helps:
- Prevent runaway calls and unexpected billing
- Keep test runs within expected SLAs
🏷️ Scenario Labels & Filtering
You can now add labels to scenarios and filter by them across the dashboard to quickly organize, find, and run targeted sets of scenarios.
September 2, 2025
✏️ Edit Scenarios Outside the Graph View
You can now edit a scenario in isolation without using the graph view. When saving, we’ll highlight any downstream changes these edits may cause to other branches so you can review and confirm.
📤 Outbound Simulation Triggers via HTTP POST
You can now configure Roark to trigger outbound simulations by making an HTTP POST request to any API endpoint. This means you can hook directly into platforms like VAPI, Leaping, or your own telephony API — no more CSV uploads or manual number entry.
How it works:
- Add your API endpoint URL and headers (e.g. API key) in Roark.
- When you run an outbound simulation, Roark will automatically send a POST request to that endpoint.
- Your agent/platform then dials back into Roark, completing the simulation automatically.
This gives you full flexibility to test outbound agents end-to-end with zero manual setup.
👉 Get started here
August 24, 2025
🗣️ Accent Support for Personas
We’ve expanded our persona voice capabilities with two new accent options:
- Greek Accent - Create personas with authentic Greek-accented English for testing international customer scenarios
- Australian Accent - Add Australian-accented personas to your simulation library
These new accents are available immediately in the persona creation workflow and support all existing voice configurations including speed, pitch, and emotion settings. 
