metrics: list references both custom metrics you defined and Roark’s system metrics, all by slug.
modalityiscallorchatand is immutable once created (make a new collector to switch).- Metrics are referenced by their stable slug, not a UUID, and must be visible to the project and support the collector’s
modality. - Filters are condition groups: groups OR together, conditions within a group AND. An
AGENTcondition’skeyis a config-managed agent name (resolved on apply); every other type (CALL_SOURCE,CALL_PROPERTY,INTEGRATION) uses itskey/valueverbatim. Omitfiltersto score every matching conversation.
For the full field reference of every kind, see the Config DSL reference schema.