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Overview

Integrating Retell with Roark lets you automatically send call data for evaluation, analytics, and reporting. Once connected, Roark will receive call recordings and metadata after each interaction, helping you monitor assistant performance and extract insights.

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Prerequisites

Before setting up the integration, make sure you have:

Once you have these, follow the steps below to complete the integration.

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Setup

1

Open Your Retell AI Agent Settings

  • Log in to your Retell AI account.
  • Navigate to the Agents List and select the agent you want to integrate.
2

Expand Webhook Settings

  • On the right sidebar, find the Webhook Settings panel.
  • Click on it to expand the settings.
3

Configure the Agent-Level Webhook URL

Retell AI only allows a single webhook. If you already have one configured, you can still send data to Roark by forwarding the payload from your existing webhook.

  • In the Agent Level Webhook URL field, enter: https://api.roark.ai/v1/integrations/retell?apiKey=YOUR_ROARK_API_KEY
  • Replace YOUR_ROARK_API_KEY with your actual API key from Roark.
4

Save Your Changes

  • Click Save to finalize your setup.

You’re all set! 🎉 Your Retell AI agent will now automatically send call recordings to Roark for analysis.