Evaluate calls from Retell AI
Integrating Retell with Roark lets you automatically send call data for evaluation, analytics, and reporting. Once connected, Roark will receive call recordings and metadata after each interaction, helping you monitor assistant performance and extract insights.
Before setting up the integration, make sure you have:
Once you have these, follow the steps below to complete the integration.
Open Your Retell AI Agent Settings
Expand Webhook Settings
Configure the Agent-Level Webhook URL
Retell AI only allows a single webhook. If you already have one configured, you can still send data to Roark by forwarding the payload from your existing webhook.
https://api.roark.ai/v1/integrations/retell?apiKey=YOUR_ROARK_API_KEY
YOUR_ROARK_API_KEY
with your actual API key from Roark.Save Your Changes
You’re all set! 🎉 Your Retell AI agent will now automatically send call recordings to Roark for analysis.