Overview

Integrating Retell AI with Roark allows you to seamlessly stream call recordings to our analytics platform for monitoring, evaluation, and testing. This setup is completely no-code and takes just a few minutes.

Prerequisites

Before you begin, make sure you have:

Once you have these, follow the steps below to complete the integration.

Setup

1

Open Your Retell AI Agent Settings

  • Log in to your Retell AI account.
  • Navigate to the Agents List and select the agent you want to integrate.
2

Expand Webhook Settings

  • On the right sidebar, find the Webhook Settings panel.
  • Click on it to expand the settings.
3

Configure the Agent-Level Webhook URL

  • In the Agent Level Webhook URL field, enter: https://api.roark.ai/v1/integrations/retell?apiKey=YOUR_ROARK_API_KEY
  • Replace YOUR_ROARK_API_KEY with your actual API key from Roark.
4

Save Your Changes

  • Click Save to finalize your setup.

You’re all set! 🎉 Your Retell AI agent will now automatically send call recordings to Roark for analysis.