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Real-Time Analytics & Testing for Voice AI Agents

Roark makes it painless to monitor, evaluate, and continuously improve your voice AI agents. We go beyond transcripts to show if your agent actually achieves its goals, where callers get frustrated, and why certain conversations fail. Plus, you can replay past calls against updated agents to confirm that your fixes work.

Our platform helps you:

• Monitor call quality in real-time
• Evaluate agent performance with AI scoring
• Sentiment Analysis across over 64 different emotions, vocal cues, and sentiments
• Create custom reports with advanced filters and analytics to understand customer interactions
• Re-run old calls with your latest agent updates to instantly verify fixes

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Integration Paths

Seamlessly connect with VAPI and Retell through no-code setups, or leverage our beta API with SDKs available in Python and Node to effortlessly post call recordings from your own platform.