> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roark.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Solutions to common issues when using Roark

## API & Authentication

### "Invalid API Key" Error

**Problem**: Receiving 401 Unauthorized errors.

**Solutions**:

1. Regenerate your API key from [dashboard](https://roark.ai/org)
2. Ensure no extra spaces before/after the key
3. Use format: `Authorization: Bearer YOUR_API_KEY`
4. Check key hasn't expired or been revoked

### Rate Limiting Issues

**Problem**: Receiving 429 Too Many Requests errors.

**Solutions**:

1. Check your current plan's rate limits
2. Implement exponential backoff in your code
3. Batch operations where possible
4. Consider upgrading to a higher tier for increased limits

## Getting Help

If these solutions don't resolve your issue:

1. **Documentation**: Review relevant guides in this documentation
2. **Community**: Ask in our [Slack community](https://roark.ai/slack) (paid plans)
3. **Support**: Email [support@roark.ai](mailto:support@roark.ai) with:
   * Your account email
   * Error messages or screenshots
   * Steps to reproduce the issue
   * Time when issue occurred (with timezone)