> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roark.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with Roark

## Contact Support

For technical support and assistance:

**Email**: [support@roark.ai](mailto:support@roark.ai)

**Slack**: Available for customers on paid plans - join our dedicated Slack workspace for direct access to our team.

## Response Times

* **Free Plan**: Email support within 48 hours
* **Paid Plans**: Priority support via Slack with faster response times

## Before Contacting Support

Please check our [Troubleshooting Guide](/documentation/resources/troubleshooting) for solutions to common issues.