> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roark.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# roark customer-flow update

> Update a customer flow

Updates a flow's title, description, branching mode, linked agents or flow-level expectations. The step graph is replaced through PUT /graph.

```bash Synopsis theme={"theme":{"light":"everforest-light","dark":"everforest-dark"}}
roark customer-flow update <flow-id> [options]
```

> [!NOTE]
>
> Calls `PUT /v1/customer-flow/{flowId}`

## Arguments

**flow-id** `string` *required*

The flow-id.

## Options

**--title** `string`

**--description** `string`

**--script-adherence** `string`

Scripted flows only. How closely a run follows the script. LOOSE (default) hands the whole script to the simulated customer as one prompt; it keeps the call moving whatever your agent says. STRICT runs the script as a state machine on the agent service: at every agent step the simulated customer waits, silent, until your agent has said the expected line, and only then moves on. Scripted flows only; STRICT needs the agent-service transport and is not available on realtime models. One of `LOOSE`, `STRICT`

**--off-script-policy** `object`

STRICT only. What the simulated customer does when your agent does not say the expected line. Each unmatched agent utterance is an attempt: `reaction` runs per attempt (`STAY_SILENT`, REPEAT its last scripted line, RESPOND once in character without moving on, or SAY `sayLine`), and `then` runs when attempts reach `maxAttempts` or your agent stays silent for `waitSeconds` (`HANG_UP` ends the call with ended reason `SCRIPT_DIVERGED`, `HANG_UP_INVALIDATE` ends it the same way and invalidates the run so it is scored by nothing and counted nowhere, `MOVE_ON` advances anyway, ADAPT hands the rest of the call to loose behaviour). Null: stay silent, 3 attempts, hang up. The default for every agent step; an `AGENT_TURN` step can carry its own.

**--off-script-policy.reaction** `string` *required*

One of `STAY_SILENT`, `REPEAT`, `RESPOND`, `SAY`

**--off-script-policy.say-line** `string`

**--off-script-policy.max-attempts** `integer` *required*

**--off-script-policy.then** `string` *required*

One of `HANG_UP`, `MOVE_ON`, `ADAPT`, `HANG_UP_INVALIDATE`

**--off-script-policy.wait-seconds** `integer`

**--branching-mode** `string`

Scripted flows only. How a run walks the graph. DETERMINISTIC ("Simulate every path" in the app) places one call per variant, each following its path exactly whatever the agent says. ADAPTIVE ("Adapt to your agent") collapses the paths into one call PER PERSONA, on which the simulated customer picks a branch from what the agent actually said. Both modes speak the exact authored lines, and neither changes how metrics or expectations grade. One of `DETERMINISTIC`, `ADAPTIVE`

**--agent-ids** `array`

Replaces the linked agents. Omit to leave them unchanged. An improv flow must keep at least one; a scripted flow can be left with none. Repeatable.

**--agent-expectations** `array`

Replaces the flow-level expectations. Omit to leave them unchanged.

## Example

```bash theme={"theme":{"light":"everforest-light","dark":"everforest-dark"}}
roark customer-flow update <flow-id> --off-script-policy.reaction <value> --off-script-policy.max-attempts <value> --off-script-policy.then <value>
```

Every command also takes the [global options](/cli-reference/overview.md#global-options) and sets one
of the [exit codes](/cli-reference/overview.md#exit-codes).


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